I never intended for this blog to be a rant.  But, sometimes, circumstances beyond my control have me going out of my mind, and if I can’t vent it, I take out the stress on my family.  And right now, I’m in panic mode.[ad#ad-1]

I have two weeks until I start work.  I have not actually received the contract to sign (may be a result of the postal strikes), but the verbal agreement is still binding.  (Just received it by post after I wrote this.)

We have not yet moved to a new house.  Our lease expires the first week of October.  I told the agent that it was highly unlikely that we would be renewing.  At the time, I had just received my registration and started applying for jobs.  Of course, that was in an email.  No response.  This was at a time when the agent was trying to renegotiate the terms of the lease to decrease the amount we were paying for electricity.  We had complained that our electric bill was too high.  In all that mess, we finally got the landlord to admit that the meter at his house measured not only our house, but several other buildings.  And it was that meter that was read by the electric company.  We have not paid our last bill because there is a dispute about how much we are responsible.  Obviously, he owes us some money and the electric company is siding with us on this.  Given his record on promises, we are not about to turn over money, waiting forever to be reimbursed.  Besides this, the house is in disrepair and he has done nothing.  I thought, they really believed we would renew?  The agent said they would discuss issues with the landlord and come up with some solution.  After not hearing from them for a month, I emailed them to find out what was going on, only to be told that the agent we have been dealing with was leaving (fired? quit? who knows.).  She forwarded everything to two colleagues.

Next thing we hear is that we have to give 30-days written notice.  So, I responded with the above.  Seeing that my language might not have been strong enough, I said we were not renewing (not “highly unlikely”, but “no, we are not renewing”).  I asked if they wanted an actual written letter rather than an email.  Still no response.  Emailed again yesterday.  Still no response.  Are they dragging it out to force us to stay an extra month?

In the meantime, we do have to move.  Not just because the house is falling apart around us, but because I need to be closer to work.  We have been duped into paying out more than we needed to in this past year, so we have run down our savings to almost nothing.  We have not resorted to government benefits.  Yet because we have not worked in the past 6 months, some of these letting agents refused to rent to us unless we put up 6-months rent as a deposit.  What?!!  If someone was coming off unemployment and they didn’t have that amount saved up, how can they ever get a leg up?  Luckily, not all agents are like that, but you do have to be very careful.  One agent actually took the deposit off someone, ran a check, then declined them because they didn’t make enough money.  They use some formula, like you have to make three times the rent to qualify.  Why weren’t they upfront with the person to begin with?  And, of course, there is no appeal with these guys, and the money is nonrefundable.[ad#ad-1]

My situation is that I can’t sign any leases until I get my contract all sorted out.  Also, I do not want to be paying rent on two properties at the same time.  Lastly, we will need to transfer money from our US account into our UK account in order to make all this happen.  Our US bank said we could initiate the transfer from this end, but the banks on this end said that was impossible.  It seems like we keep hitting one brick wall after another.  I will be so relieved when all this is settled, if ever.

Moving to another country is always full of stress.  One of the biggest hassles is the actual transport of personal property.  It would be great if you could just pack your suitcases and go.  But, for most of us, we are moving our entire lives.  Finding the right moving company will determine whether the move is a “piece of cake” or a living nightmare.

Let me start by saying that ours was closer to the nightmare.  Because of that, we decided to cool off before we go into some nasty tirade against the movers.  After all, we want to sound objective.  That is why I’ve decided that now is the time to discuss international moving.  I may actually have several blogs to write about regarding this.

We’ve had no experience with international moves until now.  We did not do our research as we should have, because we were not aware of all the pitfalls.  We looked for international moving companies and only one was persistent enough to get our business.  But let me warn my colleagues out there that they should beware of IntlMove.  I don’t know how many of you have ever used them, but they definitely belong to the “rogue” category.

From what I can gather on the internet, IntlMove was doing very well until 2008.  If you look on their website and see all the testimonials, they were all dated from December 2007 and beyond.  If you want to find complaints, most occurred last year.  What went wrong?  I don’t know but I will share some of our experiences here and write some advice on subsequent blogs.

Another reason I would like to write about this now is because we might have to consider returning to the US.  If we do, we will not be using IntlMove.  I hope that some of my colleagues might be able to give me advice on companies they have used and trusted.

One of the most frustrating things about IntlMove is that there is no personal service.  Everything is done via email.  The representative does call you up, but once you’ve agreed to go with them, they will not discuss anything on the phone.  They claim that email provides a “paper trail” against “he said/she said” issues.  Fair enough, but that didn’t help us in the end.  They contract with other moving companies to pick up your goods and deliver them.  Once they have it in their hands, you are at their mercy.  They tried to hold our shipment hostage, demanding more money, claiming that we went over our weight limit and that the moving company had to do additional packaging.  I will admit that we went over the weight limit.  We know because we personally weighed everything and overestimated.  But we did not go over by the amount they claimed.  We, however, cannot prove our point on that score because they used their own scales.  But we had proof that there was no additional packaging, attested to by the moving company that delivered the goods.  But they ignored our complaints, denying that anyone had any knowledge of this.

We’ve already reported them to the BBB and the FMC.  We have still to contact the Bureau of Enforcement.  We’ve also reported them to MovingScams.com, a forum for people making moves.  Unfortunately, there are still people being scammed by IntlMove right now.